hi, I am a design and technology leader who fell into design from a desire to find a better way to solve problems. I believe that the secret to good design is to understand first and design second.
design leader
With 10 years in the field and a Masters in Design Futures, my design superpowers are strategy, research and participatory innovation methods. I have set up and scaled design practices in every sector, coached and mentored teams of up to 15 people and have traversed design projects in social impact, systems change, tech start-ups, greenfield product design, and organisational design.
strategist
Having led digital and organisational strategy in nearly every sector, my design led approach to strategy focuses on helping organisations deeply understand their business and make the best choices for their customers, their staff, and their communities. I support teams by combining traditional approaches to strategic analysis with emerging innovation and deep sensing making practices.
change facilitator
As a trained Organisation and Relationship Systems coach and Theory U systems change practitioner, I help leadership teams build alignment, cultivate coherence, lead strategy, and tackle complex and persistent challenges. My approach combines the latest in participatory design practices with social presencing and wellness approaches to help shift mindsets and embed lasting change.
career highlights
- Led Curtin University’s first participatory design strategy development process and developed Curtin’s 5 year digital, data and UX strategies – over 800 stakeholders engaged, and $220 million investment secured (5-fold increase in capital investment in digital).
- Managed the design and release of INX Software’s first next-gen full SaaS Environmental Management software – INX Preserve.
- Established and scaled strategic design and innovation practices including ResearchOps and DesignOps models in every sector – public, private and not-for-profit.
- Delivered a 14-week masters level project based design thinking unit the Masters of Entrepreneurship as a Sessional Academic at Curtin University.
- Delivered an executive leadership development program on design based problem solving and innovation for the Woodside executive leadership team.
- Presented research findings on why we need to think like athletes in leadership at UX Camp Perth and UX Australia Melbourne.
- Transformed a state-wide online collaboration platform for tri-sector innovation into a social enterprise representing the largest independent revenue stream for the WA Council of Social Service – DropIN dropin.org.au.
- Delivered the first prototype for the state’s first independent Emergency Relief and Financial Counselling service directory – WAConnect – waconnect.org.au.
- Started a language and professional communication coaching business in Rio de Janeiro Brazil supporting c-suite executives develop their negotiation, public speaking and persuasive communication skills.
- Master of Design Futures graduate from RMIT and Post Grad in Social Impact Alumni from University of WA.
case studies
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